sHIPPING

U.S. Shipping Methods & Delivery Times

Free Shipping: Available on all U.S. orders over $75

Available Shipping Options:

  • Economy: 4โ€“7 business days (via UPS/USPS)
  • Standard: 3โ€“5 business days (via UPS/USPS)
  • Express: 2โ€“3 business days (via UPS)
    Order by Noon ET for same-day processing
  • Priority: 1โ€“2 business days (via UPS)
    Order by Noon ET for same-day processing

Additional Notes:

  • Orders placed withย Standard shippingย typically require 2โ€“3 business days for processing.
  • If shipping to aย P.O. Box or APO/FPOย address, you must selectย Economy. Transit times may vary.
  • Freight forwarding addressesย are not eligible for delivery.

Shipment Tracking

  • Youโ€™ll receive aย Shipment Notification Emailย with tracking information once your order ships.
  • If your order ships in multiple packages, you will receive separate emails for each.
  • If tracking showsย no movement or activity for 5 or more business days, contactย Customer Service.

Lost or Stolen Packages

  • Carriers may mark a package asย “Delivered”ย before it physically arrives. In most cases, it arrives withinย 4 business days.
  • If you still havenโ€™t received your package after 4 business days and have checked around your delivery location, contactย Customer Serviceย for help.
  • Bounded Hearts isย not liableย for packages marked as delivered. If you suspect misdelivery,ย file a claim with the carrier.
  • Bounded Heartsย does not offer reshipments or exchanges. If needed, place aย new orderย once a return or refund is processed.

Changing Address Information on an Order

  • Orders begin processing immediately andย cannot typically be changed or canceledย once submitted.
  • After shipment, if address changes are needed, you must contact theย shipping carrier directly.

Carrier Address Change Options:

Note: Changes may delay your delivery and could incur fees, which are the customer’s responsibility.

Free Shipping on Domestic Orders $75+

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