FAQS

Privacy Policy

This Privacy Policy describes how Bounded Hearts by Fabian Perez (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from boundedhearts.com (the “Site”) or otherwise communicate with us regarding the Site (collectively, the “Services”). For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully.


Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last updated” date, and take any other steps required by applicable law.


How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use the information we collect about you to communicate with you, provide or improve the Services, comply with legal obligations, enforce our terms of service, and protect or defend the Services and our users.


What Personal Information We Collect

Information We Collect Directly from You

This may include:

  • Contact details (name, address, phone number, email)
  • Account information (username, password, security questions)
  • Customer support information (messages and communication content)
  • Order information (billing/shipping addresses, payment confirmation, email, phone)

Information We Collect About Your Usage

We automatically collect certain information about your interaction with the Site (“Usage Data”) using cookies, pixels, and similar technologies. This may include:

  • Device and browser information
  • IP address and network connection
  • Pages viewed and interaction with the Site

Information We Obtain from Third Parties

We may also receive personal information from third parties who provide services on our behalf, such as:

  • Payment processors
  • Email marketing platforms
  • Analytics providers
  • Website management tools
  • WordPress plugins

Any third-party data is treated in accordance with this Privacy Policy.


How We Use Your Personal Information

  • To provide services and fulfill orders
  • For marketing and advertising purposes
  • To ensure security and prevent fraud
  • To provide support and improve our services

If you are an EEA resident, our legal basis for processing your data includes fulfilling our contractual obligations, complying with legal requirements, and legitimate business interests.


Cookies

We use Cookies and similar technologies to:

  • Power and improve our Site
  • Analyze visitor behavior
  • Personalize user experience

You may block cookies via your browser settings. However, doing so may affect the functionality of the Services.

Note: While some browsers offer a โ€œDo Not Trackโ€ option, our Site does not currently respond to those signals. Learn more at http://www.allaboutdnt.com.


How We Disclose Personal Information

We may disclose your personal information in the following situations:

Identifiers, contact, and order infoVendors, analytics providers, fulfillment partners
Commercial info (orders, returns)Customer support platforms, marketing platforms
Usage data (IP, browser info)Analytics providers
Geolocation dataIP-derived location tools

We do not disclose sensitive personal information or use it to infer characteristics about you.


Third-Party Websites and Links

Our Site may contain links to other websites. We are not responsible for their content, privacy policies, or security. Review their terms separately before interacting with those platforms.


Childrenโ€™s Data

Our Services are not intended for children, and we do not knowingly collect information from individuals under 16. If you believe a child has provided us their personal information, please contact us at info@fabianperez.com to request removal.


Security and Retention

We implement appropriate measures to protect your personal data, but no method is 100% secure. We retain your information for as long as necessary to fulfill the purposes outlined in this policy or as required by law.


Your Rights

Depending on your location, your rights may include:

  • Access to your personal data
  • Deletion of your information
  • Correction of inaccuracies
  • Data portability
  • Opt-out of sale/sharing for advertising purposes
  • Restriction or objection to processing
  • Withdraw consent
  • Appeal decisions
  • Manage communications preferences

You can exercise these rights by contacting info@fabianperez.com. We may verify your identity before fulfilling your request.


Complaints

If you have any concerns about our data practices, email info@fabianperez.com. If you are not satisfied with our response, you may contact your local data protection authority.


International Users

We may transfer your information outside your country. If we do, we rely on legal mechanisms such as Standard Contractual Clauses to ensure your information remains protected.


Contact

For questions or to exercise your privacy rights, please contact:

Email: info@fabianperez.com
Address: 6715 Melrose Ave, Los Angeles, CA 90038
Website: www.fabianperez.com


Mobile Terms of Service

Last updated: Oct. 21, 2024

The Bounded Hearts by Fabian Perez mobile message service (the “Service”) is operated by Bounded Hearts (โ€œweโ€, โ€œusโ€). Your use of the Service constitutes your agreement to these Mobile Terms. We may modify or cancel the Service or any of its features without notice. Continued use after changes means you accept them.


Consent to Receive Messages

By subscribing to our text message service, you agree to receive recurring SMS/text messages from and on behalf of Bounded Hearts, including promotional content. Messages may be sent using automated technology. Consent is not a condition of purchase.


Fees and Frequency

We do not charge for this Service, but message and data rates may apply. Frequency varies by user. You are responsible for charges from your wireless provider.


Opt-Out

To cancel, For help, Email info@fabianperez.com. No further messages will be sent unless reinitiated by you.


Support

For help, Email info@fabianperez.com.


Responsibility and Limitations

  • Wireless carriers are not liable for delayed or undelivered messages.
  • You must provide a valid mobile number and update us if it changes.
  • We are not liable for failed or delayed messages or reliance on such messages.

Privacy

We respect your privacy. For details on how we collect and use your personal information, please refer to our Privacy Policy above.

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